Frequently asked questions

Magik Tours is a Montréal tour operator and travel agency founded in 1988. It provides white-glove travel for sports teams training and competing around the world, and designs group and custom tours to Africa, Asia, Europe, the Middle East and South America. Every trip is planned and backed by experienced staff based in Canada.

At 7575 route Transcanadienne, suite 100, Montréal, Québec H4T 1V6. Phone 514.344.9518, toll-free 1-800-344-1810.

Yes. Magik Tours, registered in Québec under 160017 CANADA INC., holds an active general travel agent permit from the Office de la protection du consommateur du Québec (permit no. 800285). Clients are protected by Québec's travel-agent compensation fund (FICAV).

Québec has some of the strongest protections for travellers in Canada. Every Québec travel agency must hold a permit from the Office de la protection du consommateur (OPC), work with certified travel counsellors, keep client payments in a trust account and give you a written contract showing the full price. Magik Tours holds permit no. 800285, and you deal with the same Montréal team from your first call until you're home.

IATA (the International Air Transport Association) accredits travel agencies that meet its financial and professional standards. Magik Tours is IATA-accredited (IATA no. 69960236): we issue tickets directly with hundreds of airlines, which gives you access to published and negotiated group fares, faster changes and rebooking, and tickets handled through the airlines' own settlement system.

When you buy travel services from a licensed Québec agency such as Magik Tours, you are covered by the Fonds d'indemnisation des clients des agents de voyages (FICAV), managed by the OPC. It can reimburse you if a travel agency or a supplier (airline, hotel, cruise line) fails to provide the services you paid for, for example because of bankruptcy, and in some cases after a natural disaster or another event beyond your control at your destination. Conditions apply: see opc.gouv.qc.ca for details.

Depending on the tour, international flights leave from Montréal, Québec City, Ottawa, Toronto, Vancouver or Calgary.

Yes. Every tour can be tailored: dates, hotel category, length, extensions, or a fully custom trip.

Every quote is personalized to your dates, hotel category and group size. Call 514.344.9518 (toll-free 1-800-344-1810), email info@magiktours.com, or use the contact form.

English and French.

Yes. Magik Tours runs training camps and competition travel for local, provincial and national teams, and specializes in charter aircraft for teams travelling in large groups, anytime and anywhere.

A charter flight is built around your team. You choose the departure time and airport, so travel fits your training and competition schedule instead of an airline timetable. The whole team, coaches and staff fly together, with no connections and no risk of being split across flights. Equipment travels with you on the same aircraft, check-in and boarding are faster, and you can often fly directly to an airport closer to your venue. Athletes arrive rested and ready to compete. Magik Tours arranges charter aircraft for teams travelling in large groups, anytime and anywhere.

Yes. Our sister agency at the same address, Voyages I.C.T. Travel, books travel insurance as well as flights, cruises and car rentals.

Call 514.344.9518 (toll-free 1-800-344-1810), email info@magiktours.com, or use the contact form. We reply within one business day.